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General
    
  • How can I find information on how to use the applications?
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  • Can I advertise on your site or purchase e-mail addresses from CareerShift?
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  • How long before I can expect to receive an answer to a question I have regarding using your site?

    • About Membership Account
        
  • Why should I pay a fee to search for a job?
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  • How do I join CareerShift?
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  • Can I give a gift membership subscription to someone else?
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  • If I find a job before my membership expires, can I get a refund for the unused paid months of my subscription?
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  • How do I cancel my membership?
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  • What if I forget my password?
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  • How do I reset my password?
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  • How do I switch my account to a new e-mail address?

    • About MY CONTACTS
        
  • How do I save my contacts?
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  • How do I add notes to my contacts?
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  • How do I send myself a hard copy of my saved contacts?
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  • How do I add a new contact list to my saved contacts?
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  • How do I create contact lists for companies I want to work for and use them in my campaigns?
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  • When emailing them with questions regarding their job or position will they know we received their email address via the careershift website?
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  • What do you mean by ''contacts?'' Aren't they given in job postings?
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  • How do I save a Company search string?
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  • How do I save a Person search string?
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  • How do I find the ''hidden'' contacts in companies or more about a contact's background in their industry?

    • About Pricing
        
  • How much does a CareerShift membership cost?
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  • Is there any type of discount for a longer-term subscription?
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  • Can I pay one month at a time?

    • About Resumes
        
  • What if I need professional help writing my resume?
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  • Can I create a new resume or create multiple resumes for different job searches?
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  • I already have a resume that I designed in a specific format. Can I upload it to my CareerShift account?
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  • Why do I need a cover letter?
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  • How do I delete a resume?

    • About Privacy
        
  • Is CareerShift a secure site?
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  • How does CareerShift protect my privacy?

    • About Campus Ambassadors
        
  • What is the Campus Ambassador Program?

    • About MY CAMPAIGNS
        
  • What is My Campaigns?
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  • How does the email campaign work?
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  • What is a print campaign?

    • About Sign-Up / Sign-In
        
  • When I signed up for my "Free 24 Hour trial", after I verified my email and signed in, I was brought immediately to a page asking me for my credit card information.
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  • I have a coupon number however I can not find a place where to put this. When I signed up, I made sure to click the box indicating that I have a coupon. Now what do I do?
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  • When I sign in, I end up at the Sign-Up page, and it doesn't log me in as expected. What's the problem?
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  • I have not used the email account I used to sign up with for a long time and it is backed up with emails. It is not showing a verification email from you probably because the mailbox is so full. Could you please send me information to my other email account.
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  • The quantity of membership months is wrong, how do I correct it?

    • About AOL users
        
  • What's up with AOL?
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  • When accessing CareerShift through AOL, sometimes the pages get out of order or distorted.
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  • How do I link CareerShift to my favorites? Clicking the link on CareerShift doesn't do it.

    • About Locate This Job
        
  • When I click this link, nothing happens.

    • About MY JOBS
        
  • How do I save a job search string?
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  • How do I save a job?